We’re Here to Help
We put as much thought and care into supporting you as we do the design and crafting of our textiles. If you cannot find the information you need here, please contact us at firstname.lastname@example.org or 1-800-472-5527.
PRICING / WARRANTY
We understand you may have limited library space, like to minimize the clutter or exercise sustainable practices. Whatever the reason, we welcome you to return sample items when you are finished. Contact us to arrange a pick up.
There are a variety of functional finishes available on Pallas Textiles designed to provide protection, support cleanability or improve comfort and other fabric properties. We continue to evaluate new finishes and technology as they are introduced.
CLEANING & MAINTENANCE
Proper maintenance of upholstery fabrics requires less frequent cleaning. Maintenance is routine, ongoing care that reduces the build-up of soil on the fabric’s surface and treats spots and stains. Vacuuming with a proper upholstery attachment should be done regularly and thoroughly to remove air-borne dust and lint. Promptly treat spots and stains. Cleaning periodically removes accumulated grime, helping retain a fabric’s original appearance as much as possible. Loose cushions should be turned and rotated to equalize wear and soiling levels. Protective arm covers and head rests should be cleaned to minimize difference between the appearance of these items and that of other exposed areas.
Cleaning codes apply to the outer covering fabric only and it is most important that the fabric not be over wet to avoid contact with filling materials.
Clean only with water-based shampoo or foam upholstery cleaner. Do not over wet. Do not use dry cleaning solvents to spot clean. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and laundered.
Clean only with dry cleaning solvent. Do not saturate. Do not use water. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned.
Clean with mild determent or shampoo, foam or dry cleaning solvent as desired. Do not saturate with liquid. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned or laundered.
Do not clean with either water or solvent based cleaner. Use vacuuming or light brushing only.
Water based cleaning agents* are often classified as upholstery shampoo. They are usually commercially available as foams, concentrates, and dry components.
Cleaning can be either wet or dry, though some suggest a third category, damp.
Wet cleaning equipment using water is classified into two broad types:
Rotary or hand applied shampoo
Water extraction (sometimes inaccurately referred to as a steam cleaning)
Two of the damp processes with water are:
Rotary mop (bonnet)
Dry systems use a granule or powder that incorporates a cleaning solvent, or a non-water chemical solvent which allows soil to be removed by subsequent vacuuming.
Pre-test your cleaning method on an inconspicuous area of the fabric to determine if color bleeds, shrinks the fabric texture or character altered. If there is any doubt, seek the assistance of a professional cleaning service.
* Examples include Glamorene, Glory, Blue Lustre and Woolite.
TESTING, CERTIFICATION & REGULATIONS
Pallas Textiles are designed, constructed and woven with high performance in mind. To that end, Pallas Textiles follow industry standard testing. Learn more about specific criteria using the following links:
Association for Contract Textiles (ACT) – Information on voluntary performance guidelines.
CAL 133 Q&A – Information on California Technical Bulletin regarding full-scale fire testing.
FACTS – Sustainability assessment for commercial furnishings fabric.
Pallas Textiles has a genuine interest in partnering with standard-setting organizations on selecting textiles and privacy curtains that reflect a sense of well-being and meet the needs of patients, family and staff.
CUSTOM BRANDING PROGRAM
Personalize your space and create an emotional connection with your guests by upholstering your furniture with a fabric featuring your logo, symbol or icon.
PARTY WITH PALLAS
There is nothing we appreciate more than seeing our textiles inspire your creativity and craftsmanship. Discover the latest in color, pattern and texture while designing your own purse, bag, tie, pillow or even a holiday stocking. Contact your Pallas sales specialist to schedule an event. View photos from past events.