Enhanced Customer Experience with Improved Service for Memo Sample Orders

Press Release • March 11, 2024

 

GREEN BAY, WIS. – Pallas Textiles, a leading provider of high-quality textiles for interior design and specification, is thrilled to announce enhanced service levels for its sample order platform. Starting March 11, all memo sample orders placed through the company's website at www.pallastextiles.com by 10:00 p.m. CST Monday through Saturday will now arrive the next business day by 10:30 a.m.

Understanding the fast-paced nature of the interior design industry, Pallas Textiles remains dedicated to meeting the needs of interior designers and specifiers. This strategic enhancement in shipping services aims to empower our valued customers by providing them with the tools they need to succeed in their projects more efficiently.

“We are excited to introduce these enhanced service options for all memo sample orders,” said Dean Lindsley, Vice President of Pallas Textiles. “At Pallas, we recognize the importance of swift and reliable access to our textiles for interior designers and specifiers. With this update, we aim to support our customers by ensuring they receive their samples as quickly as possible, enabling them to make informed decisions and keep their projects on schedule.”

Key Features of the Next-Day Shipping for Memo Sample Orders:

  1. Extended Hours: Memo sample orders placed Monday through Saturday up to 10:00 p.m. CST will be shipped for arrival by 10:30 a.m. the next business day, providing a more flexible timeline for our customers.
  2. Streamlined Process: The improved shipping service aligns with Pallas Textiles' commitment to efficiency and customer satisfaction, streamlining the sample acquisition process for interior designers and specifiers.
  3. Enhanced Customer Support: Pallas Textiles continues to prioritize exceptional customer support. The company's knowledgeable and responsive team is available at 800-472-5527 Monday through Friday from 7:30 a.m. to 5:00 p.m. CST to assist customers in navigating the new shipping options or addressing any inquiries.

Before these enhancements, orders were only shipped until 2:00 p.m. from Monday through Friday. By extending service to 10:00 p.m. and including Saturdays, interior designers and specifiers can explore Pallas Textiles' extensive range of fabrics and place their memo sample orders with the confidence that their samples will be shipped promptly to support their creative endeavors.

For more information about Pallas Textiles and to explore its diverse collection of textiles, please visit www.pallastextiles.com.

 


 

Being genuine is as important today as it ever was. From the quality of our materials to the authenticity of our people, we are true to who we are and the creations that bear our name. Pallas Textiles fuses the art of weaving with today's modern techniques and fibers into sophisticated, stylish, and timeless upholsteries, panel fabrics, and privacy curtains that continually evolve in color, pattern, and texture. Pallas Textiles is headquartered in Green Bay, Wis. For more information, visit www.pallastextiles.com.